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“I unreservedly state that this course has value. The person who put this package together should feel really pleased. Right firm, right instructor, right content and a good mix of attendees made this course achieve its aim”. I was at home one afternoon a few weeks ago, working in the garden, when I realized a helicopter was in trouble with an engine failure. I rang the Emergency Services on the house telephone, just as the helicopter crashed. I could not give them many details because of the distance between me and the crash site, a golf course and an obscured view. To enable me to give them more details I agreed to run down to the crash site with my mobile, and the Emergency services control room would ring me back. As I approached the crash site I realised I was running into the unknown, perhaps fire, deaths etc. my mind was racing and I was starting to feel really nervous. I them started to remember your course and the guidance given in it. This helped to calm me down and prepare me for what may be waiting me around the next corner. I was prepared to help and had been trained well. The Emergency services control room rang me back just as arrived at the scene. Fortunately, there was no fire. The only person in the helicopter the pilot was already out and had no serious injury. He had been incredibly lucky. Keeping your guidance in mind I was able to give the Emergency services all the information they ask for. It was no more difficult than the practical exercise we went through on the course. At the end of the call the Emergency Services stressed a thank you and well done. A proud moment for me but due mainly to the great instruction given by your instructor”.
Practical Leadership Programme – Delegate Feedback:
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